Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant. Let’s examine which data a hotel needs to implement a successful guest personalization process.
6 hotel mistakes that destroy your guest experience
How can you improve the guest experience when their expectations are constantly changing?
How to increase direct bookings through personalization with Juanjo Rodriguez
In this episode, we discuss how to use personalisation on your website to increase direct booking conversion. My guest is Juanjo Rodriguez, founder and CEO of technology company The Hotels Network.
SLH selects The Hotels Network to boost brand channel conversion
Small Luxury Hotels of the World is partnering their community of 520 hotels with The Hotels Network to increase reservations on their website and grow their loyalty base.
TigerTMS and PPDS Change the IPTV landscape for hoteliers
TV is no longer a box that plays programmes, it’s a medium that conveys much more….
Increase your hotel’s revenue by focusing on guest experience
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.
4 winning strategies to combat price disparities and boost reservations on your hotel website
If potential guests can find lower rates on OTAs and other third party channels, chances are they will leave your website to book there instead. Here are four effective actions you can take on your hotel website to combat this problem and boost your direct reservations.
10 solutions to challenges the hotel industry faces in 2022
With the right approach, tech stack and process streamlining, hotels can drive their success in 2022 and beyond.
Revealed: The top upselling deals and trends for 2022
Plan your most effective campaign yet using this data on the most popular upselling deals across six hospitality markets around the world.
The future of email marketing for hotels
How dailypointâ„¢ is revolutionizing guest communications.