Matthew Stephens talks to Tankut Turhan, Chief Executive Officer of Nevotek, on how to leverage smart services and artificial intelligence to boost revenue, personalisation and guest loyalty.
- Why Whatsapp is an ideal app for hotels to connect with guests
- How consolidating Whatsapp communication and your PMS can drive powerful personalisation and revenue
- How the integration of smart services and artificial intelligence can enhance guest loyalty (by spotting it a lot more quickly!)
- What hospitality tech is learning from healthcare (and vice versa)
“All that the guest wants is recognition. If you are a good customer of a hotel, you want to get recognised that you are a good customer.”
Nevotek provides value-added business communications solutions using the highly programmable, IP-based unified communications platform as a springboard for its innovative product suite. Their end-to-end solutions are designed for enterprise and commercial customers in a variety of vertical markets, including real estate, hospitality, healthcare, and others. Nevotek products help organizations all over the world streamline their operations, lower their costs, and enhance the overall end-user experience. Businesses that invest in Nevotek products can count on advanced IP convergence technology that combines innovation with ease of use, and highly dependable responsiveness.
Filmed at HITEC 2019, Minneapolis