While AI dominates headlines in guest-facing experiences — from voice assistants to chatbots, marketing, and revenue management — the real revolution in
AI is here to stay: A roadmap for hospitality leaders
Artificial Intelligence (AI) is no longer a futuristic concept in the hospitality industry. It’s a powerful force shaping how hotels attract, engage, and retain guests today.
HCN to showcase AI-Powered In-Room Tablets at The Hospitality Show
Artificial Intelligence is expected to have a profound impact on the travel and hotel industries as reported by the 2024 Customer Engagement Technology Study.
Navigating challenges of AI and maximizing value in the service sector
Ethical AI practices must be championed to promote a symbiotic relationship between humans and technology. In this era of technological advancement, the celebration of the ‘human touch’ becomes paramount, embodying progress with empathy and ensuring a harmonious integration of AI into the fabric of organizational culture.
The future of hotel safety: Integrating advanced security solutions
Modern security is about more than providing padlocks and safes. Instead, seek to integrate advanced security solutions like AI-driven facial recognition and biometric authentication.
Digital disruption: how hotels are embracing change
The strategic adoption of new technologies not only amplifies guest attraction but also catalyzes heightened revenue and a sustained competitive edge.
Unlocking the potential of AI and ChatGPT in your hotel
Let’s delve into the profound impact of AI and ChatGPT on the hospitality sector and explore how you can harness their transformative potential.
Travel Outlook Partners with MosaicVoice to bring the power of artificial intelligence to the hospitality industry’s leading call center
With MosaicVoice AI-powered real-time guidance, Travel Outlook agents can bring unparalleled levels of service and a newfound attention to detail to every call.
HiJiffy raises €3.8M, aims to lead in the UK and expand to Germany
The successful funding round will enable HiJiffy to expand its team from 30 to more than 50 employees and launch a new product that promises to revolutionise the way hotels interact with their guests.
Sojern announces platform enhancements to AI-powered audiences
Sojern has leveraged its long-standing AI capabilities to provide expanded support for more than 10,000 travel marketers annually. Customers include hotels and resorts of all sizes, destinations, attractions and airlines.
