As tourism restarts around the world, Telefonica deepens its collaboration with the United Nations specialized agency to advance market intelligence in order to accelerate the sector’s recovery from the impact of COVID-19.
Artificial Intelligence: Improve customer experience in your hospitality business
Find out how AI can improve the hotel service and dramatically enhance the guest experience in a short time during this technological revolution that our industry is just beginning to enter.
Best practices in 2020: Simple guide to hotel marketing
To gain a competitive edge, hotel brands must add “experience” to the marketing strategy. Here’s all your need to know.
Top hospitality trends and predictions for 2020
Let’s take a look at the hospitality trends for 2020 to help you plan for the next year with Trivago.
Beyond marketing: How to use CRM at line level to drive revenue
Michael Bennett, Senior Vice President, Global Marketing of Cendyn discusses ways AI is improving guest data so that operations staff can better interact with guests and improve personalisation, loyalty and ancillary upsell.
How to leverage smart services and AI to boost revenue per guest with Tankut Turhan, Nevotek
We talk to Tankut Turhan, Chief Executive Officer @ Nevotek, on how to leverage smart services and artificial intelligence to boost revenue, personalisation and guest loyalty.
Can artificial intelligence replace human intelligence in hospitality revenue management?
We need to dig a little deeper and explore a few related concepts, which could help us get a better grasp of ideas like AI replacing humans in revenue management in the near future.
Hotel profits from AI to Z: How Artificial Intelligence will improve your ratios
AI is a huge opportunity for hotels as it can impact the revenue management and hotel pricing process. Moreover, AI can also reduce costs and improve the hotel guests booking experience.
Soundseeker: a groundbreaking tool that turns memorable photos into music
SoundSeeker produces original soundtracks based on mood and content of pictures, powered by music theory from Berklee College of Music. @RoyalCaribbean #SoundSeeker
How technology will be used to engage guests in the future
The future is all about personalization and engagement; it is about bridging the gaps between apps, customers, hotels and restaurants.