Podcasts

Hotel distribution: what recovery will look like by region

James Bishop of SiteMinder provides a unique global perspective on the travel market and an insight into future booking trends in all accommodation sectors, particularly through SiteMinder’s World Hotel Index. In this episode, we explore the current trends across all regions and what these trends will mean for accommodation providers.

James Bishop
Podcasts

How COVID-19 has changed customer buying behaviours

Heidi Gempel of HGE International explains how they’ve changed already and why they will continue to change. And we discuss how hoteliers and revenue managers must adapt to meet these new behaviors and expectations.

Heidi Gempel
Podcasts

COVID-19 impacts on technology in travel

Technology has been seen as a tool supporting business processes, particularly in an industry so reliant on service. Are we seeing a new pace of technology evolution, where technology is now seen as vital to business success?

Podcasts

The role of the revenue manager post-COVID 19

Damiano Zennaro from IDeaS Revenue Solutions joins us to discuss the changing role of hotel revenue managers. Will the pandemic threaten their existence or will it offer an opportunity to gain the leadership position they’ve sought for so long?

Damiano Zennaro
Podcasts

How COVID-19 has changed society and consumers

Do consumers value hospitality more now than they did before the pandemic and is hospitality doing enough to rebuild consumer trust? We explore the continuing impact on hotels of the COVID-19 pandemic with our guest, Professor Peter Jones, MBE.

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