James Bishop of SiteMinder provides a unique global perspective on the travel market and an insight into future booking trends in all accommodation sectors, particularly through SiteMinder’s World Hotel Index. In this episode, we explore the current trends across all regions and what these trends will mean for accommodation providers.
How COVID-19 has changed customer buying behaviours
Heidi Gempel of HGE International explains how they’ve changed already and why they will continue to change. And we discuss how hoteliers and revenue managers must adapt to meet these new behaviors and expectations.
Revenue forecasting – is it relevant in a pandemic?
Heidi Gempel of HGE International joins us to discuss whether revenue forecasting can be accurate or relevant today, or are we starting with a blank sheet of paper?
COVID-19 impacts on technology in travel
Technology has been seen as a tool supporting business processes, particularly in an industry so reliant on service. Are we seeing a new pace of technology evolution, where technology is now seen as vital to business success?
The economic and political impacts of COVID-19
In this 15 minute podcast with Peter Jones, we explore the impact economics and politics as a result of COVID-19 on hospitality and tourism industries. How can hospitality businesses become more resilient to future shocks?
Trends and best practices in Revenue Management systems
In this episode we talk about Revenue Management with Klaus Kohlmayr from IDeaS Revenue Solutions. Beyond property revenue managers, who else can benefit from an automated RMS and what does the future hold?
Covid-19 recovery: urgent priorities for early 2021
In this podcast we focus on the first two quarters of 2021 with my guests Larry and Adam Mogelonsky from Hotel Mogel Consulting, the world’s most published writers in hospitality.
The role of the revenue manager post-COVID 19
Damiano Zennaro from IDeaS Revenue Solutions joins us to discuss the changing role of hotel revenue managers. Will the pandemic threaten their existence or will it offer an opportunity to gain the leadership position they’ve sought for so long?
How COVID-19 has changed society and consumers
Do consumers value hospitality more now than they did before the pandemic and is hospitality doing enough to rebuild consumer trust? We explore the continuing impact on hotels of the COVID-19 pandemic with our guest, Professor Peter Jones, MBE.
The commercial impact of COVID-19 on hotels
In this podcast we discuss Revenue Management with Mike Chuma from IDeaS Revenue Solutions, particularly focussed on the commercial impact of COVID-19 on hotels.