McDreams has become the first hotel group in Europe to roll out a guest enquiries and bookings phone system powered entirely by artificial intelligence.
Driving revenue growth through operational excellence
All employees are revenue management ambassadors for their organisations. Everyone contributes to the revenue success of a business in both direct and non-direct ways.
Sleep tourism now mainstream with the Global Sleep Symposium at the Equinox Hotel
Here’s why the upcoming inaugural Global Sleep Symposium at the Equinox Hotel New York on June 19th to 21st is a milestone that’s worth talking about.
From data to decisions: how tech tools help navigate hotel management challenges
Not all data is created equal; only relevant information should guide business decisions. So, how do you know which data is relevant in different situations, and how can automation help you surface insights to support better decisions?
Recipe for navigating the restaurant business opening
Opening a restaurant is an extremely challenging endeavor. But if you plan accordingly, you can increase your chances of success by conducting proper market research, budgeting, getting involved with your community, investing in marketing, prioritizing operational efficiency, and listening to your customer base.
How revenue management systems are transforming hotels and resorts
How revenue management systems work, their benefits, and effective revenue strategies to take your hotel business to the next level.
Pricing strategies: leveraging bias and psychological tricks for success
Effective pricing strategies are crucial for capturing consumer attention and driving sales. Leveraging psychological biases and tricks can profoundly influence consumer perception and behavior, so let’s explore several proven pricing strategies that smartly use human psychology to enhance business success.
The Mille Club: luxury demands the unexpected
Rates and packages must be competitive, but so must service levels, amenities and onsite programming in order to ensure lasting success.
How personalized upselling and cross-selling can transform your hotel’s bottom line
Upselling add-ons like room upgrades, gym access, or additional extras like hampers will generate plenty of revenue for your hotel and typically require minimal costs.
Green check-in: strategies for hotels to adopt and promote sustainability
In the quest for a sustainable future, hotels play a pivotal role in setting a positive example for both guests and industry peers. By embracing energy-efficient technologies, reducing waste, conserving water, sourcing responsibly, engaging with communities, and adopting eco-friendly infrastructure, hotels can contribute significantly to global sustainability efforts.
