It might feel like procuring contractors for a hotel is a bit of a minefield, but luckily it’s one you can learn to navigate with time and experience. To avoid even the smallest of dilemmas, take these tips on procuring contractors onboard and you’ll keep your hotel running smoothly and avoid any hiccups in the guest experience as well.
Implementing renewable energy in hotels
Hotels are among the most energy-intensive buildings, making them ideal candidates for renewable energy adoption.
Data protection and cybercrime: the big risks facing hotels in 2023
The best approach is not just about secure IT systems – it’s a holistic approach involving people, processes and technology across the whole organisation.
A coaching approach to sales leadership in hospitality
Approaching the daily operations of a sales and marketing department with a coaching mindset will allow the hotel to establish procedures, align behaviour and drive performance continually.
Manage negative guest reviews with the 4 Rs
Make sure you utilise feedback, whether positive or negative, to improve your hotel and your online reputation Sometimes all it takes to change someone’s mind about your hotel is a few well-thought-out words by a sympathetic and professional manager.
Upselling strategies to grow revenue and improve business performance
Hotels can effectively grow revenue today through applying revenue management strategies to the practice of upselling. By analysing guest data, using dynamic pricing strategies, leveraging pricing psychology, personalizing offers, and providing staff with the right tools and training, hotels can improve overall business performance.
Sustainable hospitality: Meeting the needs of today’s eco-conscious traveler
Hotels that adopt sustainable practices not only reduce their impact on the environment but also enhance the guest experience and improve their reputation.
Low cal and low carb wines for wellness
Times are a-changing and right now sugar is the demon that people are trying to avoid, so give the people what they want.
9 audiences you can create for better hotel marketing campaigns
By hyper-personalising your campaigns to specific audiences, you are able to increase your conversion rates, powering your upselling, and at the same time increasing your guest loyalty.
Booking.com best practice guide for hoteliers
Here’s a closer look at the peculiarities, best practices, and other aspects of booking.com and a brief guide to help you set up in the best possible way.
