Although it’s not necessary to study if you want to work in hospitality and tourism, you might be slowing down your own career progress if you skip education.
How to not overwhelm new hotel hires in the ‘new normal’
Even with all the technology and automation, hotels thrive due to their human capital. The best in the biz are companies that cultivate their ‘bench strength’ so that every team members feels like part of a family and are ready to step into a new role with gusto.
Nine diversity and inclusion training steps
When you get diversity training right, your employees will feel like part of the team, boosting morale and overall performance.
The boom and new crisis in the hotel industry
We reflect on the impact of the pandemic, how it has led us to where we are today and the new crisis facing the hotel industry in the future with my guest Graham Perry, Managing Director BWH Group Australasia.
Half a million hotel workers trained in Industry Human Trafficking Awareness
That number is in addition to nearly 100,000 Marriott workers, who have completed the training, “Your Role In Preventing Human Trafficking: Recognize the Signs” in 2020.
Let’s compare—how much can you save with your own LMS?
Investing in learning and development provides countless benefits and advantages to both your employees and your business.
eHotelier to provide hospitality training for people with mixed abilities
Online training options offered through CRUMBS, a charitable foundation that provides training for people with mixed abilities.
Building new capability in hospitality teams
As hospitality is a service-based industry at its core, it’s our people, our employees who help shape the guest experience and keep those guests coming back. They form the biggest asset to the industry and that’s why it’s crucial to continue investing and growing your people.
eLearning key to maximise hotel profit during post-covid recovery
Maximising hotel profit during this post-Covid recovery requires a focus on the three core areas: customer satisfaction, increasing revenue and controlling costs. Key to achieving these objectives is strong leadership supported by a motivated, highly-skilled team – all of which can be bolstered through online continuous professional development.
How training your staff can help you retain them
Training is valuable not just to your employees, but to your business. Training your staff can help you retain them and is a valuable method to keep employees engaged, inspired and informed, and keep your business ahead of the curve.