Although it’s not necessary to study if you want to work in hospitality and tourism, you might be slowing down your own career progress if you skip education.
Even with all the technology and automation, hotels thrive due to their human capital. The best in the biz are companies that cultivate their ‘bench strength’ so that every team members feels like part of a family and are ready to step into a new role with gusto.
That number is in addition to nearly 100,000 Marriott workers, who have completed the training, “Your Role In Preventing Human Trafficking: Recognize the Signs” in 2020.
Investing in learning and development provides countless benefits and advantages to both your employees and your business.
Online training options offered through CRUMBS, a charitable foundation that provides training for people with mixed abilities.
As hospitality is a service-based industry at its core, it’s our people, our employees who help shape the guest experience and keep those guests coming back. They form the biggest asset to the industry and that’s why it’s crucial to continue investing and growing your people.
Maximising hotel profit during this post-Covid recovery requires a focus on the three core areas: customer satisfaction, increasing revenue and controlling costs. Key to achieving these objectives is strong leadership supported by a motivated, highly-skilled team – all of which can be bolstered through online continuous professional development.