training Archives - Insights
Insights

Building new capability in hospitality teams

As hospitality is a service-based industry at its core, it’s our people, our employees who help shape the guest experience and keep those guests coming back. They form the biggest asset to the industry and that’s why it’s crucial to continue investing and growing your people.

human capital
Insights

eLearning key to maximise hotel profit during post-covid recovery

Maximising hotel profit during this post-Covid recovery requires a focus on the three core areas: customer satisfaction, increasing revenue and controlling costs. Key to achieving these objectives is strong leadership supported by a motivated, highly-skilled team – all of which can be bolstered through online continuous professional development.

hotel profit
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