If your booking process feels slow, unclear, or unresponsive, you might be ghosting your guests without even realizing it.
Tips on how to write a winning resume
Here are the essential elements of crafting a resume that showcases your skills and experiences in the best light.
Looking to captivate with TikTok and YouTube shorts? Key video tips for hoteliers
Visual brands like hotels can gain a lot of traction and interest from video content, especially if you use platforms like TikTok and YouTube Shorts. Tailor your content to the platforms’ strengths and you can attract potential guests.
Hotel remodeling and renovations: 5 tips to transform your hotel into a luxurious haven
By focusing on both the physical and digital aspects of renovation, your hotel can offer not just a stay but a distinct, luxurious experience that stands out in today’s competitive hospitality market.
Social media marketing tips for smart hoteliers
There is no definitive guide to social media marketing because social media is constantly evolving, but these tips can help you always stay ahead of the curve.
Hospitality industry’s new tipping system: what you need to know
Employees who perceive their work environment as fair are more satisfied, more committed to their employer, make more effort, perform better, and are less likely to quit.
Get found by your guests – SEO tips for hoteliers
Here are the top priorities for optimising your website from a technical perspective, optimising your website’s content, and optimising your presence in local search.
4 different ways to make tipping fair in your hotel
How do you make tipping fair in your hotel when guests are served by so many employees across so many departments?
How to promote your hotel on social media during slow seasons
Social media is immediate, palpable, entertaining and a great way to showcase your property. The sooner you connect with people longing for a much-needed weekend getaway or extended vacation, the better.
Top 5 ultimate practices to win guests with minimal costs
Instead of slashing room rates, try to take a closer look at your guest management tactic.
