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Radisson Hotel Group and STAY announce strategic partnership to elevate guest experiences worldwide

Radisson Hotel Group
Image by Radisson Hotel Group

Radisson Hotel Group, the international hotel group with over 1,320 hotels in operation and under development, and STAY, the leading Guest Experience OS with a presence in 69 countries, are excited to announce their partnership.

This agreement signifies another step towards delivering a seamless fusion of digital innovation and human-centric hospitality at Radisson Hotel Group, known for its commitment to creating unforgettable guest experiences.

The international hotel group has over 1,320 hotels in operation and under development in +95 countries and is rapidly expanding with a plan to grow the portfolio significantly.

STAY, a trailblazer in hospitality technology, has earned recognition as the best guest app of 2023 by Hotel Tech Report, solidifying its reputation as the go-to solution for chains and resorts globally. Implemented in hotels and resorts in 69 countries, STAY has become synonymous with unparalleled expertise in enhancing guest experiences.

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As part of this collaboration, Radisson Hotel Group will progressively implement a cutting-edge Guest Experience Operating System (OS) and all the innovative features of STAY.

This collaboration includes an intuitive guest app designed to enhance the guest experience, complemented by a suite of functionalities that streamline and enhance staff operations, improve revenue during the stay, and monitor the guest experience in real time to make better decisions throughout the stay.

Thus, Radisson Hotel Group’s dedication to creating memorable experiences aligns seamlessly with STAY’s mission to redefine guest interactions in the digital age.

Digital and human-centric experience

The STAY solution catalog includes a digital information directory, mobile ordering solutions, instant feedback solutions for a better understanding of a guest’s experience, online booking systems for F&B, SPA, Sports and many other services, or a reservation engine integrated within the hotel’s app, and much more.

STAY’s technology empowers hotel staff to prioritize the human factor, enhancing the hotel experience since mechanical tasks are automated through different solutions. Guests can effortlessly access services on their smartphones, allowing them to explore and plan their stay before arrival and maximize their experience during their stay.

Committed to a sustainable paperless experience

Beyond technology, the collaboration underscores a commitment to sustainability. Thanks to STAY, hotels implementing their platform have saved up to 1.5 tons of paper annually, contributing to a more environmentally conscious operation.
In an era where guests seek comprehensive access to hotel offerings and sustainable practices, this partnership positions STAY and Radisson Hotel Group at the forefront of fulfilling evolving client needs.

Tags: guest experience, Hotel guest app, Radisson, STAY, technology

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