Hotel staff is among the least engaged staff members in any industry, it also doesn’t help that hotel staff aren’t trained appropriately because managers expect new hires to leave shortly after.
New IoH Academy powered by eHotelier to provide 24/7 learning
The IoH has joined forces with eHotelier to power their new online IoH Academy, which will enable its members to access a huge suite of learning resources 24/7.
Saudi Arabia steps up investments in next generation of tourism professionals
Saudi Arabia to invest $100m in training over 100,000 young people for tourism.
Meetings Industry Association launches new certified training
The Meetings Industry Association has launched a range of new sector-specific certified training courses to assist the professional development of those working in business meetings and events and to support individuals new to the industry. Â
IDeaS announces winners of the Fabian Specht Future Revenue Innovator Scholarship
EHL Hospitality Business School and IDeaS award scholarships in honor of Fabian Specht.
HSMAI Insight: Ownership group executives talk demand, talent best practices
HSMAI recently gathered insights from leaders at Apple Hospitality REIT, Ashford, BRE Hotels and Resorts, Noble, Pebblebrook Hotel Trust, Summit Hotel Properties, and Abu Dhabi National Hotels during its Ownership Group Commercial Executive Roundtable.
Lily Hotels selects eHotelier to upskill Commercial Teams
eHotelier’s CareerTrack program supports the professional development of Lily Hotel’s Sales, Marketing, Revenue and Reservations teams.
Jannah Hotels and Resorts selects eHotelier for professional development
eHotelier will provide continuous professional development for Jannah Hotels and Resorts’ leadership teams through internationally endorsed certifications and executive development courses.
On Professionalism in the Hospitality Industry
We speak to Michael Johnson, CEO of Tourism Accommodation Australia (TAA), about TAA’s work developing professional identities in the hospitality industry by going grassroots. We also discuss hospitality’s unique opportunities for workers to start at the lowest level but to quickly traverse to the highest levels of management with the right aptitude, attitude and skills.
New skills courses added to eHotelier Academy
eHotelier Academy have released a range of new video-based courses for skills/service level professionals for Enterprise Learners. New video-based courses include 6 F&B skills courses, 5 Housekeeping skills courses as well as 5 broad customer service courses, available to all learners enrolled in Enterprise Based Learning.
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