2021 saw an alarming and unprecedented drop in guest satisfaction. What caused this guest satisfaction crisis? And more importantly, what can we do about it?
Curator Hotel & Resort Collection partners with Reviewpro to offer guest feedback management solution to member hotels.
Are you wondering where your time would best be spent while the world of travel has come to a halt?
What can you do to ensure that guests are both more motivated to write you reviews, and at the same time don’t feel the need to post negative reviews online?
The addition of a travel feed on TripAdvisor is a feature that should improve listings and empower businesses who are being reviewed on a regular basis.
The world’s largest guest feedback platform, TrustYou, has become the 100th hotel technology provider to sign up for SiteMinder Exchange, a powerfully-simple solution launched in June by the global hotel industry’s leading guest acquisition platform, SiteMinder to solve the connectivity problem for hotel property management systems (PMSs) and hotel applications.
Six industry insiders explain how to improve online reputation and increase corporate sales. @ReviewPro
As a tour operator, you sell ‘once in a lifetime’ experiences to travellers, most of whom are often new guests.
IBC (InnDependent Boutique Collection), a leading provider of hospitality technologies for independent hotels and alternative lodging,Êhas announced an agreement with TrustYou, the world’s largest guest feedback platform, to bring guest feedback management via its platform to IBC customers.