Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.
eHotelier partners with BPN’s Maestro to seamlessly align training to guest feedback
eHotelier partners with BPN’s Maestro to enable hoteliers to promptly assign required training to address guest complaints, reviews, and service gaps.
GuestRevu named best in class for the fourth time at HotelTechAwards
GuestRevu is honoured to announce our fourth win in the annual HotelTechAwards in both of our categories: Guest Feedback and Reputation Management.
Leveraging guest feedback to navigate return to travel
2021 saw an alarming and unprecedented drop in guest satisfaction. What caused this guest satisfaction crisis? And more importantly, what can we do about it?
Curator Hotel & Resort Collection and ReviewPro Partnership
Curator Hotel & Resort Collection partners with Reviewpro to offer guest feedback management solution to member hotels.
Award-winning GuestRevu offers free reputation management reports
Are you wondering where your time would best be spent while the world of travel has come to a halt?
How top hotels get great guest feedback
How do the top hotels manage to provide consistently excellent experiences and see their guests leave glowing feedback at the end of their stays? Here are their tips.
Why guests leave hotel reviews (and how to get better ones)
What can you do to ensure that guests are both more motivated to write you reviews, and at the same time don’t feel the need to post negative reviews online?
What you need to know about new changes on TripAdvisor
The addition of a travel feed on TripAdvisor is a feature that should improve listings and empower businesses who are being reviewed on a regular basis.
TrustYou becomes 100th hotel technology brand to embrace SiteMinder Exchange
The world’s largest guest feedback platform, TrustYou, has become the 100th hotel technology provider to sign up for SiteMinder Exchange, a powerfully-simple solution launched in June by the global hotel industry’s leading guest acquisition platform, SiteMinder to solve the connectivity problem for hotel property management systems (PMSs) and hotel applications.