How to create an upselling culture

We are delighted to present episode #2 of LowKey by Oaky, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions.

Join our upselling guru Penn Chain with Erik Tengen and Rupert Gutteridge to discover all the tips and tricks of a successful upsell culture.

We discuss:

  • What is an upselling culture and why is it important?
  • Tips for a successful upselling strategy
  • How an upselling culture permeates all aspects of a hotel
  • Upselling culture examples and anecdotes

Are you a hotelier, hotel revenue manager or hospitality professional looking to enhance your industry knowledge and expertise? Our easy-going sessions, LowKey by Oaky, will help you stay on top of the latest trends, discover solutions to common challenges and get insight into effective hotel management.

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Tags: Oaky, Podcast, upselling



Oaky is a hyper-personalised upselling software that helps hotels boost revenue through enriched guest experience and branding.

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