The future of Hotel Technology: What’s your school of thought?

The future of Hotel TechnologyFrom the venerable PMS, which is still seen by many hoteliers as THE ultimate tool, to central data management – the tastes of hoteliers are different and sometimes more, sometimes less contemporary. But which systems are really sustainable alternatives, offer the hotel industry digital progress, and improve the guest experience in the long term?

In his latest white paper, Dr. Michael Toedt explains the hoteliers’ views and goals with regard to the current systems – supported by current surveys, his own assessment of this against the background of the technical refinements as well as the advantages and disadvantages of the applications.

dailypoint breaks down three of today’s leading options for building hotel tech stacks, PMS, ESB and CRM, and exposes why none of these is the right choice for forward-thinking hotel chains. So where does the answer really lie?

The following questions will be addressed in particular:

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  • The findings of current surveys on the future technology of the hotel industry.
  • The advantages and disadvantages of different applications
  • What does a hotel have to do to offer a truly guest-oriented experience?

Do you have any further questions or would you like to speak to Michael Toedt in person? Then get in touch with dailypoint™. The company combines integrated data cleansing processes with the highest data protection standards.


Tags: CRM, customer relationship management, dailypoint, Data management, ESB, PMS, property management system



dailypoint™ is the leading Data Management and CRM platform for demanding individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile.

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