The combination cements Cendyn’s global leadership in growing the direct-booking channel and enhancing the guest experience for hotels.
No. 1 PMS and No. 1 guest messaging platform join forces to integrate guest engagement solutions seamlessly into day-to-day lodging business operations.
Calculate your ratios, decide how much risk you want to take, build a good SOP for the team and with that you can make sure to not leave money on the table
The return of incentive travel: Using the PMS to manage and grow guest loyalty in independent hotels
By blending both immediate guest gratification with long-term incentive goals, and keeping guests engaged by meeting and exceeding their expectations during their on-property experiences, hotels and resort groups can help create a new era of traveler loyalty.
Two hotel technology leaders work together to optimise revenue for all hotels.
Today’s world is built on Big Data – and the hotel business is no exception. But are today’s popular tech choices fit for purpose?