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Travel Outlook The Premier Hotel Call Center™

Travel Outlook The Premier Hotel Call Center™ has become the premier voice reservations team in hospitality.

About Travel Outlook The Premier Hotel Call Center™:

Given its progressive approach to the voice channel – in terms of performance, training, transparency, testing and the tools used to measure performance – Travel Outlook is the leading voice reservations team in hospitality.  Travel Outlook’s valued client list includes Viceroy Hotel Group, Curator Hotel Collection, Outrigger Hotels, KSL Resorts, Springboard Hotels, Proper Hospitality Group, Pacific Hospitality Group, Atlantis, The Irvine Company, Catalina Island, and many others.  Travel Outlook increases sales conversion and creates effective voice communication between hotels and their guests, resulting in improved social scores in addition to increased voice channel revenue.

Annette (formerly “Bella” by Travel Outlook) is an AI-powered virtual call center agent that represents the next generation of voice assistants, and she is designed specifically for the Hospitality industry. Annette has been programmed using a breakthrough approach to digital voice assistants, a system built from human conversations. Using social media, chat forums, and movie dialogue, Annette learns from billions of casual human conversations to understand human inflections and multi-turn queries. This revolutionary approach means Annette understands callers no matter what they say, when they say it, or how they speak. Annette can answer FAQs specific to your property, understand multiple languages, route calls, send follow up texts, and more.

BEST FOR:

Hotels, resorts

Contact Details:

Company: Travel Outlook The Premier Hotel Call Center™

Location: 

Founded: 

Website: http://www.traveloutlook.com

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FEATURES

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DEPLOYMENT

Cloud, On Premise

SUPPORT

FAQ, Chat, Email, Phone

TRAINING

In Person, Live Online, Documentation

ARTICLES

Travel Outlook

What 73% of consumers say about AI and the customer experience

In our recent article, "Cost-Effective AI Solutions for a Complex Market," we explored how AI is helping hospitality professionals navigate challenges
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Travel Outlook

Bridging language barriers in Hospitality with AI

The world is becoming increasingly interconnected, with businesses and guests crossing borders more frequently than ever before.
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Travel Outlook

Makeready Experience partners with Travel Outlook for voice reservations and guest-led conversational AI services

Travel Outlook, the Premier Hotel Call Center™ is delighted to announce a strategic partnership with Makeready Experience, one of the leading independent hospitality
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The Travel Outlook

Modern, Cost-Effect AI Solutions for a Complex, Competitive Market

As we move into 2025, the hospitality industry faces a unique set of challenges threatening its ability to meet evolving guest expectations while keeping operations running smoothly.
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AUTHORS

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