By integrating Revinate’s unique marketing capabilities with NAVIS’ robust reservation sales suite, the combined company will create an unmatched end-to-end guest platform solution to scale profits for the hospitality industry.
Tuck will oversee the CRM direction for ultra-luxury Rosewood Hotels & Resorts, upper-upscale New World Hotels & Resorts and lifestyle KHOS hotels.
Instead of slashing room rates, try to take a closer look at your guest management tactic.
A new study predicts that the customer experience will overtake price and value as the most important unique selling proposition for customers by 2020. For hotels, it is therefore essential to focus on providing an exceptional guest experience.
Never miss a trend.