Whether you’re dreaming of running a restaurant or even starting your own, there are 7 non-negotiable things you need to know if you want to succeed.
Hype works both ways with the Metaverse and Web3
All blockchain implementations must be framed not in terms of what the current hype is but in terms of the fundamentals of hospitality: enhancing the onsite experience and the overall value for customers above all else.
Hospitality trends for 2023: what’s in and what’s out?
Goodbye bland travel experiences. Hello “culture shock”. Modern travellers are redefining what hospitality looks like in 2023 and beyond.
Designing and managing employee referral programs
Using your productive and talented employees to find additional workers is a great concept because they can recommend people with a lot of the same attributes.
Airline industry facing worker crisis
The post-COVID chaos in the aviation industry has significantly impacted airline workers. Here is invaluable practical guidance for alleviating the worrying knock-on effects of the pandemic on the well-being of airline employees and the growth of the airline industry as a whole.
The 7 components of designing a hotel concept
The hotel concept story defines the role of a hotel as well as its aspirations. In other words, your story should convey why guests should stay at your property, beyond just getting a room and breakfast.
How real wellness programming builds perpetual revenues with TheLifeCo
If a hotel brand embraces a wellness-first mindset, then this will echo through every amenity and every team member. Guests will feel it and reward you with not just repeat business but lasting loyalty.
How to build the optimal OTA mix in a fast-changing distribution environment
By choosing a diverse mix of channels, properties can stay flexible and competitive as the distribution environment continues to evolve and grow.
Fighting the slump: How to increase bookings during slower months
If you want to protect your hotel from losing money during these slower periods, it’s best to be proactive and use a mix of tried-and-true tactics and creative marketing methods to smooth out seasonal swings.
How to encourage guests to write Facebook hotel reviews
There are ways to encourage your clients to leave a few pleasant words about your hotel that will boost your hotel’s reputation and attract more business.
