How can you improve the guest experience when their expectations are constantly changing?
What is ChatGPT? How can hoteliers leverage this new tool?
Ever since ChatGPT launched in November 2022, ChatGPT has been trending online. Here is what you need to know to be on top of it.
The evolution in leadership as the collection of data becomes stronger and more reliable
Leaders today will need a different mentality to those of the past as it will be more about understanding information, making sound judgements and freeing up talent.
Hotels using commercial analytics grow revenue faster
Following a structured approach, hotels can successfully implement commercial analytics and benefit from data-driven decision-making.
The importance of quality in the hotel and restaurant experience
Quality is not just about the food on the plate – it’s about the entire experience. Here’s how to plan and cost menus to ensure that your guests leave satisfied and impressed.
How to manage seasonal fluctuations in hotel occupancy
Here is a deep dive into the factors that contribute to challenging seasonal fluctuations and practical tips for overcoming them.
How to keep the personal touch when implementing automation
Automation in a hotel doesn’t mean losing the personal touch.
Hotel Mogel’s Hotel of the Year Awards for 2022
For every hotelier, the road to success is based on learning. We all share a love for this industry, so get out there and see what others are doing that you can emulate.
8 hotel marketing priorities for 2023
The sooner you identify and plan for the major trends and changes in the industry, the better chance you’ll have to improve your guests’ experience, drive direct bookings, and succeed in 2023.
10 stunning (but simple) additions to your hotel lobby that will give it the “wow” factor
Since your lobby can have a significant impact on how your guests view their stay, it’s vital that owners invest in its overall look. You don’t need a major renovation, as the smallest additions make a big difference.
