It’s now possible for hotels to use digital communications technology to intercept guest requests and reviews as they appear. Hoteliers can use this technology to shape their reputation rather than allowing third-party review sites to define them.
The right PMS partner and open APIs can elevate a hotels’ operational success
Tapping a skilled technology partner to handle the necessary integrations between the property-management system and other on-premises solutions can give operators a greater chance for success.
How to make marketing, sales, and revenue jobs in hotels attractive
By implementing these strategies, hotels can attract talented individuals to their commercial roles and differentiate themselves from their competitors in the industry.
Reopening China: data indicates outbound travel rebound
The re-opening of China is already proving to be a key win for tourism recovery, and potentially providing economic growth, within the Asia Pacific region.
Leveraging immersive virtual experiences in your hotel marketing
If you choose to use virtual reality in your industry, you’ll be a bit of a trailblazer, but it will also help you stand out until other hotels start to notice the effectiveness of such an immersive experience.
How hospitality and airline brands can profit off the ‘bleisure’ travel trend
By understanding the pros and cons of bleisure travel and developing targeted solutions, hospitality and travel companies can capitalize on the movement while giving customers what they want.
New tourist flows and how to navigate them
To better prepare for challenging times, here are some innovative solutions to help hospitality businesses embrace inevitable upcoming changes and thrive.
How personalization contributes to increased revenue and profits
Hotels are often biased when creating offerings and packages for potential guests because they make decisions based on a hunch or past experiences that are no longer relevant. Let’s examine which data a hotel needs to implement a successful guest personalization process.
The Mille Club: Your sense of arrival Is critical
First impressions count. Scratch that; they are everything. Mille Club member hotels not only given them some thought but make them perfect, which requires an ongoing effort.
What commercial strategies must hoteliers use in 2023?
The best commercial strategies for hoteliers will help you grow your hotel business. Use these 5 strategies to attract new clients and retain existing ones.
