Dr Michael Toedt
Founder
dailypoint

About Dr Michael Toedt:

Dr. Michael Toedt is one of the most renowned experts in the field of Big Data and CRM. His professional life to date can be divided into two areas: First, his goal was to take over his parents’ hotel business. After two specialist training courses and experience in the star gastronomy sector, he studied business administration with a focus on the hotel industry. In 2000, he started his second career in the field of CRM at the Schörghuber Group of Companies, and in 2005 founded Toedt, Dr. Selk & Coll. GmbH. Since then TS&C, today known as dailypointTM, has made a name for itself as a software company and think tank for data-driven management. Michael Toedt wrote the CRM guide of the Austrian Hotel Association and in 2015 the book “Big Data” was published, which has since become a standard work. He wrote his doctorate in 2016 on the influence of communication on sales figures in the luxury hotel industry.

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ARTICLES

vouchers

Vouchers: the untapped revenue accelerator in hospitality

By addressing technological gaps and adopting a guest-centric approach, hotels can unlock the full potential of vouchers, transforming them from a missed opportunity into a dynamic tool for growth and...
dailypoint

dailypoint™ receives Oracle Hospitality Integrations Platform (OHIP) certification

dailypoint™, announced dailypoint is available on the Oracle Cloud Marketplace and can be fully Integrated with the Oracle Cloud Infrastructure. Oracle Cloud Marketplace is a centralized repository of enterprise applications...
dailypoint

Why understanding ChatGPT can help you plan the perfect PMS cloud upgrade

What does a PMS upgrade have (or should have!) in common with ChatGPT?

How to leverage Big Data and outshine the OTAs

In this White Paper, we take a look at the wider tech stack and examine why, it is, in many cases, ineffective in enabling hotels to access the power of...