Of all the places to learn about how to successfully embed sustainability into large-scale hotel operations, few would think to start with Las Vegas. And yet, largely stemming from its desert location, water recycling and renewable energy programs have been up and running for quite some time at these casino resorts.
Beyond survival: The need for sustainable change in UK hospitality
As industry leaders and trade bodies rightly advocate, the Government needs to demonstrate its commitment to the revitalisation of the hospitality sector. Failure to act now risks irreparable damage, not only to businesses but strikes a blow to the fabric of society.
9 proven ways to grow your occupancy rates
Fortunately, price isn’t the only tool available to hoteliers looking to improve their occupancy rate. Here’s a look at how to increase hotel occupancy with some tried-and-true approaches and introduce some important considerations to keep in mind when monitoring this common hotel performance metric.
Insider perspectives: Trends and insights from hotel operations and investments panels
Recently, I had the unique opportunity to delve into current dynamics in the world of hotel operations and investments through…
The domino effect of training and development for hospitality employees
Recognizing the importance of education and utilizing different styles of teaching will eventually motivate the employees to higher performance and will lead to higher customer satisfaction and loyalty.
AI is here and it’s impacting hotel operations, starting with Housekeeping
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
The power of a profile picture
More open, accurate, and high-quality information could help hosts – and platforms – to win the loyalty of new, satisfied guests.
7 tips to build strong interpersonal relationships
Whether you’re the life-of-the-party type, a bit reserved, or somewhere in between, these tips are your handy guide to building meaningful connections.
The Mille Club: Why the voice channel is always critical
Even in a world of flashy websites and intelligent booking engines, the voice channel is still a very important part of the prebooking and prearrival stages of the journey for luxury guests.
Hotel acquisitions demystified: Essential industry insights
Navigating the complex world of hotel acquisitions requires not just a keen business acumen but also a deep understanding of the unique facets of the hospitality industry. By focusing on these industry-specific elements, potential buyers can ensure a strategic, informed and value-driven acquisition process.
