Beyond providing a cozy bed, hotels should now prioritize mental health and community, an increaslingly important part of the modern hospitality industry.
Cryptocurrency adoption in the hotel industry
Adopting cryptocurrency should align with your overall business goals and strategies. It’s not a one-size-fits-all solution, but with the right approach, it can be a significant addition to your hotel’s payment options.
Hotel operator’s checklist to master flawless check-in
The check-in process begins long before guests arrive at the front desk – and extends beyond checkout as well. From pre-arrival to during and after a guest’s stay, there are multiple touchpoints that define how a guest experiences your hotel’s approach to hospitality.
Maximising your hotel’s revenue: How to leverage packages on your booking engine
A well-crafted package offer can help differentiate your hotel from competitors, showcase the unique experiences your property offers, and persuade guests to choose your hotel over others. Here are some great examples based on property type.
This is why you need great tech-enabled hotel employee experiences
If hotels continue to struggle in attracting and retaining great young hires by not heeding the call for EX innovation, guest service will be what suffers, greatly impacting the bottom line.
How are top independent resort operators leveraging their tech stack to increase revenue?
Resorts are embracing technology to improve cross-selling and ancillary revenue.
Why technology has the hotel business bootstrapped
It is difficult to get hotel stakeholders to invest and develop the kind of broad hotel “operating technology solutions” that we all know we need. Here’s a way to make them pay.
The future of career advancement in the hospitality industry: trends and predictions
Technological advancements, changes in consumer preferences and needs, and sustainability concerns are driving massive changes in the industry, leading to new job roles and career advancement opportunities. However, it is more apparent than ever that professionals will need to up their game, adapt and upskill continuously to thrive.
10 smart hotel cost control ideas to save money
Cost can always be reduced, but how does this multi-facted issue impact your day-to-day operations and how will it reflect on your guest experience? Here are ways to turn cost issues into a competitive advantage.
How revenue-critical employees contribute to the hotel’s success
By understanding the roles and responsibilities of each revenue-critical employee in growing revenue, increasing forecasting accuracy, and preventing revenue leaks, hoteliers can foster a collaborative and proactive approach to optimizing their hotel’s overall financial performance.
