Travel Outlook, The Premier Hotel Call Center, to assist Newpark Resort and Hotel to increase voice channel revenue and improve guest satisfaction.
Travel Outlook welcomes Senior Sales Executive Judy Cassidy
Hotel industry veteran Judy Cassidy is joining Travel Outlook as Senior Sales Executive.
Helping the hotel industry’s staffing shortage problems with Annette, The Virtual Hotel Agent
Demand for workers has never been higher, yet universal labor shortages persist, causing problems for hotels, despite the sharp rise in travel.
Travel Outlook the Premier Hotel Call Center expands agent sales training
Travel Outlook, the Hotel Call Center as a Hotel Profit Center, announces an expansion of the hotel sales training of its reservations specialists provided by the Kennedy Training Network.
Stay firmly ahead of guests’ wants and needs
A solution to help secure lifelong returning hotel guests.
Anticipating hotel guests’ needs
How Annette the Virtual Agent can help your hotel handle guests needs as they arise.
Kimberly Berry named Director of Digital Business Development for Annette
Travel Outlook announced that Kimberly Berry has been promoted to Director of Digital Business Development, overseeing sales and implementation of Annette, The Virtual Hotel Agent.
The Automation Generation
Why today’s travelers place efficiency ahead of personal connection.
Language barriers in the hospitality industry
Chatbot language translation is breaking language barriers in the hospitality industry helping hotels and their staffing shortage.
Global hospitality industry welcomes Annette, the Virtual Hotel Agent
Annette’s ability to help to control fixed labor costs and address the challenges they are experiencing in hiring customer service staff have been apparent to them immediately.
