“Travel Outlook is delighted to partner with Paramount Hospitality Management™, an organization that has proven time and time again to be ahead of the curve in the hospitality business. Travel Outlook’s innovative use of AI automatically finds and corrects mistakes by call center agents as they occur, significantly improving efficiency and the overall call experience. As the only hotel call center certified by the Kennedy Training Network, we’re confident in our highly skilled, hospitality-minded call center agents and their purpose-driven sales focus. Along with our industry-leading technology, we’ll help take Paramount’s voice channel to new heights, boosting conversation rates while meeting their high standard for excellence.” John Smallwood, President of Travel Outlook.