Sojern will incorporate VenueLytics’ capabilities as an extension of the Sojern Travel Marketing Platform.
3 crucial aspects to award winning guest experience
Creating a guest experience that is unforgettable means that you will have a constant stream of brand ambassadors, with your guests becoming your biggest advocates and sharing their amazing experiences with those around them.
The rise of innovative transportation in transforming the guest experience
Whether it’s a leisurely drive through scenic landscapes or a chauffeured tour of a new city, luxury ground transportation transforms ordinary journeys into extraordinary adventures, leaving guests with cherished memories that they will fondly recall for years to come.
How hotels can foster a sense of community and improve guest experience
Beyond providing a cozy bed, hotels should now prioritize mental health and community, an increaslingly important part of the modern hospitality industry.
Euston Square Hotel and SuitePad partner to provide digital and design-led guest experience
The three-star boutique hotel in central London’s Euston neighborhood is set to modernize guest communication by installing SuitePad in-room tablets customized to reflect the hotel’s unique design.
How online reviews shape your hotel’s guest experience
The more we interact and communicate with satisfied, dissatisfied and neutral guests, the more insights we will glean from them. We can learn from all types of reviews and ultimately improve every subsequent guest stay.
What commercial strategies must hoteliers use in 2023?
The best commercial strategies for hoteliers will help you grow your hotel business. Use these 5 strategies to attract new clients and retain existing ones.
6 hotel mistakes that destroy your guest experience
How can you improve the guest experience when their expectations are constantly changing?
How to keep the personal touch when implementing automation
Automation in a hotel doesn’t mean losing the personal touch.
TigerTMS and PPDS Change the IPTV landscape for hoteliers
TV is no longer a box that plays programmes, it’s a medium that conveys much more….
