Six surefire ways to drive home a brand that resonates with guests and sets them apart in an increasingly competitive landscape include defining your unique value proposition, consistency, impactful design, telling stories that move and inspire, leveraging digital marketing, and always keeping guests first.
How AI helped improve the guest experience and increase revenue: case study
For hotels that want to stand out in a competitive market, using AI (Artificial Intelligence) is no longer a luxury—it’s a necessity.
Elevate Your Guest Experience: Web App from the Wi-Fi Landing Page – Compatible with iOS and Android!
Seamlessly direct guests to your Web App from the Wi-Fi landing page, driving engagement, upselling services, and enhancing the guest experience with secure, easy access.
What you should know to design the guest experience of the future
The goal of any hotelier is to provide a seamless guest experience. To make guests feel comfortable, happy, and looking forward to going back to that hotel. To achieve that, hoteliers need to know what guests want and expect.
IRIS unveils new features to drive mobile order volumes and guest engagement
New additions to the IRIS platform have been developed to build mobile ordering capabilities, enhance the guest experience and reduce manual processes for staff
SABA Hospitality unveils revamped digital compendium module to enhance guest experience
SABA Hospitality is excited to announce the launch of its revamped Digital Compendium module, a significant enhancement designed to elevate the guest experience in the hospitality industry.
IDeaS boosts revenue and guest experience for IDILIQ’s luxury resorts
IDeaS, a SAS company and global provider of hospitality revenue management software and services, today announced IDILIQ Hotels & Resorts has selected IDeaS G3 RMS to automate revenue management and optimize its pricing strategies across its portfolio of Spanish luxury resorts.
Top three reasons a hotel-specific CRM outshines generic solutions
The right hospitality CRM serves as the nerve center of your hotel, enabling you to streamline operations, cultivate long-term guest relationships, and centrally manage guest interactions throughout the hotel, including at dining, spa and leisure outlets.
5 not-so-obvious ways to use guest data to make decisions in your hotel
Hoteliers are increasingly turning towards data-driven solutions to help them stay ahead of the competition. Why? Because by leveraging guest data, general managers can gain valuable insights that can be used to improve the overall guest experience.
Coast Bastion Hotel in Nanaimo elevates guest experience with newly reimagined rooms and suites
Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, celebrated the completion of an extensive, multimillion-dollar guest room renovation at the Coast Bastion Hotel in Nanaimo, British Columbia during a launch event today. The newly reimagined rooms and suites offer guests an elevated Refreshingly Local™ experience with a focus on sophisticated comfort, intuitive design, aesthetic appeal, and unparalleled service.
