Managing a hotel with several properties in its portfolio can be quite challenging, especially when talking about guest communication.
4 reasons why being multi-channel steps up your guest communications
In today’s world, filled with technology and different alternatives, if you want to reach your customers and connect with them, you need to provide them with options.
Trends in guest communications in 2023
HiJiffy releases a new eBook exploring six ongoing and emerging trends in guest communications for this year.
HiJiffy launches the first voice assistant specialised in hospitality
HiJiffy’s multilingual virtual assistant is capable of handling complex voice communication with guests with a human-like interaction.
Exceeding guest expectations in a contactless world
We speak with Moritz von Petersdorff–Campen about how hoteliers can take back guest relationships from OTA’s.
Increase your hotel’s revenue by focusing on guest experience
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.
Tech doesn’t replace but supports guest communications
There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.
ReviewPro integrates with Instagram to enhance guest communication
ReviewPro’s chatbot now works with thirteen different messaging services, the latest being Instagram.
