Through this partnership, Curator hotels can leverage Travel Outlook’s high-performing call booking services while also reducing their costs during this highly competitive period for the hospitality industry.
Travel Outlook Premium Hotel Call Center expands partnership with Viceroy Hotels & Resorts to 14 properties.
In today’s world, digital marketing efficiency is not only mission-critical, it‘s a business imperative. Here is how you can optimize digital marketing performance via voice channels.
As we move forward positively into 2021, the hospitality industry needs to rethink its strategies.
Guests don’t care where a reservationist is located so long as this agent is able to politely answer all their questions and finish the transaction in a timely manner. Your owners probably feel the same way, especially if there’s an apples-to-apples cost saving that arises from switching to a hotel call center.
As hotels slowly reopen in parts of the US, it’s time to question the future role of hotel call centers. We talk about the challenges hotel-based call centers are facing today and in the future.