With MosaicVoice AI-powered real-time guidance, Travel Outlook agents can bring unparalleled levels of service and a newfound attention to detail to every call.
Stoney Creek Hotels partners with Travel Outlook
Stoney Creek Hotels, a group of 12 unique, privately owned and operated inns and hotels, has partnered with Travel Outlook to provide voice channel services.
Travel Outlook partners with Thrio to advance the travel industry customer service experience
Travel Outlook, The Premier Hotel Call Center™, is pleased to announce a partnership with Thrio, a revolutionary contact centre platform making waves in the customer service industry.
Outrigger selects Annette, The Virtual Hotel Agent
Bella is the hospitality industry’s first AI-powered voice assistant, purpose-built to reduce fixed-labor costs with a distinct human touch.
The real impact on guests when hotels reduce services
How high labor costs are taking a toll on the hospitality industry.
Language barriers in the hospitality industry
Chatbot language translation is breaking language barriers in the hospitality industry helping hotels and their staffing shortage.
Global hospitality industry welcomes Annette, the Virtual Hotel Agent
Annette’s ability to help to control fixed labor costs and address the challenges they are experiencing in hiring customer service staff have been apparent to them immediately.
The hospitality industry’s voice bot problem
How advancements in AI can revolutionize a caller’s experience.
Does AI have a place in the travel industry?
Why AI Technology has Failed the Hospitality Industry – Thus Far.