While many hotels focus on the pre-stay and in-stay phases of the guest journey, the post-stay phase is often overlooked. Still, it presents powerful opportunities for building relationships and encouraging your guests to return.
YellowSquare: How to simplify operations and elevate the guest experience?
How to save time but at the same time provide a top-notch service. How to be faster but at the same time stand out in front of other brands.
8 pre-stay communication ideas to increase guest satisfaction
The pre-stay stage gives you a great opportunity to engage with your guests and set the tone for their upcoming experience. However, it’s essential to remember that not all guests are the same, and a one-size-fits-all approach won’t yield the best results.
[Webinar] How to design your hotel tech stack? Starting 2024 with a winning formula
Whether you are working for a hotel, hostel or serviced apartments, how to create your hotel tech stack is a key question to ensure your business gets good results.
How can new booking behaviours benefit or harm hotels?
Bookboost will host a webinar on April 26th at 4pm CET with partners from SiteMinder, OTA Insight, Apaleo & Atomize.
Bookboost, Mews, SiteMinder, Roomdex and IdeaS join for a webinar you cannot miss!
Whether you are part of the marketing area, operations or revenue management, if you belong to the hotel industry, this is for you.
Bookboost releases Guest journey Guide
Discover the importance of having a guest journey, how it looks, and how you can personalise it according to the trends that guide the behaviours of the 2023 guests.
Ruby Hotels drives conversion with Bookboost guest messaging
Bookboost implementation has achieved a staggering 29% conversion rate, compared to only 0.1% by email.
Bookboost supports hotels with free web messaging
Bookboost is offering their guest messaging platform for hotels for free to support the hotel industry during COVID-19.
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