Organising and structuring your guest data properly is essential not only for improving outcomes within the marketing department but also for saving time, which is one of the key concerns of hotel marketers.
Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof’s Success with Oaky’s Front Desk Upsell Automation
Pillows Grand Hotel Reylof, one of the early adopters of Oaky’s Front Desk Upsell automation, has seen impressive results within as few as one month.
How to keep the personal touch when implementing automation
Automation in a hotel doesn’t mean losing the personal touch.
When digital doesn’t deliver: the Do’s and Don’ts rule book for hotels
Automation and digital transformation can no longer be viewed as future buzzwords as change is already happening in new and established hotels across the world.
Saving labor with conversational AI and a mindset for automation
The labour shortage translates into wages continuing to tick up, finding and keeping good managers becoming increasingly hard, and automation becoming all the more mandatory in order to fulfill the service promise.
HotelREZ and Oaky unlock automated upselling over 2,500+ properties
Oaky becomes the new preferred upselling partner for HotelREZ Hotels & Resorts, the world’s 3rd largest consortia of independent hotels to allow more hotels to drive incremental revenue through automated upselling.
Automated in-stay upselling via Oaky
Oaky takes its new automated in-stay upselling function live to enable seamless upselling throughout the entire guest journey.
Maxing out the season: How to drive revenue at the end of the first post-Covid summer
While most people have already booked their summer trips, there’s still time to make the most out of the revenge travel era and maximize your hotel’s occupancy and revenue with smart, proactive pricing.
Four trends for now and four for later
You need to know what to do in 2022 that will help with the top and bottom lines for the calendar year, as well as set you up for future success as guest demands evolve.
Shielding hotel online reputations from labor challenges
To shield your hotel brand from negative reviews, you need to learn to do ‘less with more’, and that means employing technology to cover some parts of the job. Here are seven functionalities that can be automated to speed up response times and open up communication channels to guests throughout the customer journey.
