The benefits of automation in the hospitality industry are undeniable, both for guests and staff members.
Automation that enables personalisation: Secrets from Hoteliers
Automation can feel overwhelming. But when used effectively, it becomes a powerful tool for delivering personalised guest experiences.
From data to decisions: how tech tools help navigate hotel management challenges
Not all data is created equal; only relevant information should guide business decisions. So, how do you know which data is relevant in different situations, and how can automation help you surface insights to support better decisions?
8 key takeaways from 2023 for hospitality professionals
While obstacles still remain and will continue to rise, we can look back on 2023 and forward in 2024 with optimism and recognize the potential for growth and innovation.
From zero to hero: 4 ways a hotel CRM can level up your marketing efforts
Organising and structuring your guest data properly is essential not only for improving outcomes within the marketing department but also for saving time, which is one of the key concerns of hotel marketers.
Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof’s Success with Oaky’s Front Desk Upsell Automation
Pillows Grand Hotel Reylof, one of the early adopters of Oaky’s Front Desk Upsell automation, has seen impressive results within as few as one month.
How to keep the personal touch when implementing automation
Automation in a hotel doesn’t mean losing the personal touch.
When digital doesn’t deliver: the Do’s and Don’ts rule book for hotels
Automation and digital transformation can no longer be viewed as future buzzwords as change is already happening in new and established hotels across the world.
Saving labor with conversational AI and a mindset for automation
The labour shortage translates into wages continuing to tick up, finding and keeping good managers becoming increasingly hard, and automation becoming all the more mandatory in order to fulfill the service promise.
HotelREZ and Oaky unlock automated upselling over 2,500+ properties
Oaky becomes the new preferred upselling partner for HotelREZ Hotels & Resorts, the world’s 3rd largest consortia of independent hotels to allow more hotels to drive incremental revenue through automated upselling.
