This strategic move is designed to bring the availability of FCS1 closer to the region, meeting the evolving needs of hotels and positioning it as the preferred solution for the region’s growing tech demands.
FCS Solutions, a global leading provider of hospitality technology, continues its strategic expansion across the Europe, with a new office in Czech Republic. This expansion has provided greater access to FCS1, the company’s flagship innovative cloud-based solution tailored to the evolving needs of the global hospitality industry.
With rapid adoption in hotels across 30 countries and counting, FCS1 increases productivity and efficiency by streamlining workflows, automating tasks, and improving operations across various departments like housekeeping, guest services, maintenance, and more.
The expansion into Central and Eastern Europe demonstrates the company’s commitment to offering localized support and tailored solutions to its growing customer base. With the addition of this new office, FCS Solutions now operates 24 offices worldwide, offering localized support. The company has also established a direct point of contact for customers in Bosnia and Herzegovina, Croatia, Czech Republic, Hungary, Kosovo, Poland, Romania, Serbia, Slovakia, and Slovenia.
Leading the charge to strengthen FCS Solutions’ presence in Central and Eastern Europe is Roman Dvorak.
Roman’s extensive experience in IT, sales, and events, coupled with his in-depth knowledge of the region’s hospitality industry, uniquely positions him to understand and address the specific challenges hoteliers face. His background as a hotelier allows him to demonstrate how FCS1 can significantly boost productivity and enhance guest satisfaction across the region.
Before joining FCS Solutions, Roman held prominent roles at D-EDGE Hospitality Solutions, as well as at Hilton Prague and Hilton Prague Old Town, where he made significant contributions to driving innovation and operational excellence in the hospitality industry. With his leadership and industry knowledge, Roman is well-positioned to demonstrate how FCS1 can be customized to meet region-specific needs, driving productivity and elevating guest experiences in the constantly evolving hospitality landscape.
“FCS1 revolutionizes hotel operations by integrating essential functions—housekeeping, maintenance, and guest requests—into one seamless platform. With real-time updates and automation, hotels can boost efficiency, cut response times, and empower staff to focus on delivering exceptional guest experiences. Easy to implement and fully customizable, FCS1 paves the way for enhanced satisfaction, loyalty, and operational success with minimal effort,” shared Roman.
The scalability of FCS1 makes it an ideal solution for hotels of all sizes, from independent properties to larger regional chains. By providing access to powerful operational tools that enhance efficiency and guest satisfaction, FCS1 enables smaller hotels to compete on equal footing with larger players. In a fragmented market like Central and Eastern Europe, this flexibility empowers hospitality businesses to thrive and deliver world-class service, regardless of their size.
“FCS1 has rapidly emerged as a key player in transforming the hospitality industry,” emphasized Karen Bey, Vice President of Global Sales & Channels at FCS Solutions. “The growing demand across Europe is fuelled by the need for technology that aligns with the expectations of the modern guest. Our expansion into Central and Eastern Europe reflects our commitment to delivering customized solutions that empower hotels. We are dedicated to bringing innovation that integrates with hotel workflows to streamline and automate daily tasks – while enhancing guest experience.”
