We’re excited to share that SuitePad has been named 2023’s number-one In-Room Tablet by Hotel Tech Report.
HotelTechReport.com is a trusted resource for 2.5 million professionals in the hotel industry to make informed technology purchasing decisions. The HotelTechAwards recognize the best hotel software products across various categories, using customer feedback and key data signals such as integration compatibility, organizational health, market share, partner network strength, and customer support quality as criteria.
“The ranking process is simple, transparent, and unbiased,” says Jordan Hollander, CEO of Hotel Tech Report. “The authentic voice of the customer decides the winners of the annual HotelTechAwards – ranking hotel software solutions based on users’ experience in buying, implementing, and using those solutions. Winning a HotelTechAward is the highest achievement in the industry because it’s based on data.”
A selection of what real users said about the benefits SuitePad brought to their business:
“The modern and flexible SuitePad guest communication enables fast, intuitive, and cost-efficient communication between guest and host. Thanks to SuitePad, paper consumption can be drastically reduced. This not only increases efficiency but also protects the environment.” – Luxury Hotel, Italy
“The product is reliable. We haven’t had any issues since we went live a few months ago. Durable tablet with a nice interface that the guests enjoy picking up from the desk and using whether this is to order food from the menu, request hotel services, or stay in touch with the departments.” – Luxury Hotel, United Kingdom
“The support is perfect: fast, effective, long-standing contacts. We have been a customer from the beginning and have had very good experiences in the eight years of cooperation. Individual advice and solutions.” – Conference Hotel, Germany
Moritz von Petersdorff-Campen, co-founder and managing director of SuitePad, is particularly proud of the fact that this award is based on evaluations by real hoteliers: “Who could know and judge better than them?” With 224 positive ratings, SuitePad was able to beat 21 competitors and also come out on top in the areas of integration compatibility, market share, the strength of the partner network, and quality of customer support. “I am delighted and would like to thank all the hoteliers who acted as jurors, as well as my team who made it possible for us to bring the ‘Grammy of Hotel Tech’ to the company for the fourth time now,” says von Petersdorff-Campen.