Touchless tech is here to stay, and we’ve already seen how it doesn’t need to be a barrier to good service — in fact, it can enrich a guest’s experience.
With the inclusion of mobile technology, hotels can receive a sought-after, modern facelift across all aspects of the guest journey – from pre-arrival and on-property to post-stay. Modern travelers have shifted away from the traditional, legacy models toward a decided preference for the convenience and frictionless nature of the mobile experience.
Ever feel like tech has moved on years in just a few months? With all of us using our phones for pretty much everything, and a new preference for touchless technology, we decided to compile a list of 10 things hotel guests can do with their phones.