VENZA awarded Customer Service Manager of the Year in 2020 Stevie Awards

Kayla Saldivar, Customer Success Manager for VENZA, was presented with a Bronze Stevie Award in the “Customer Service Manager of the Year” category in the 14th annual Stevie Awards for Sales & Customer Service.

Kayla SaldivarThe Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.  The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards and International Business Awards.

The awards were presented to honorees during a gala banquet on Friday, February 28 at Caesars Palace in Las Vegas, NV.  More than 600 executives from the U.S.A. and several other nations attended.

More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements; more than 60 categories for sales and business development achievements and categories to recognize new products and services and solution providers.

Kayla Saldivar, Customer Success Manager was present in Las Vegas to receive her award at this year Stevie Awards ceremony. “Kayla understands that from day to day, there will be many challenges that are faced; however, her diligence to persevere through those challenges is something to be marveled at. She understands that not only is success contagious, but that it starts under her leadership for her international team trickling down to the 150k+ people that they inevitably service from day to day,” said April Rosier, Director of Customer Success.


“The Customer Success Team is a vital part of VENZA I envisioned when we started. I knew that investing back into the clients would not only drive the adoption of the product deliverables but also build lasting relationships to cement the partnerships between client and vendor,” said Jeff Venza, Chairman & CEO, “This is what Kayla aspires to keep top of mind for herself managing the highs and lows of client relations that can breed a priceless understanding throughout the partnership(s).” said Venza.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at


Drawing on decades of experience, VENZA is a data protection company that can help organizations mitigate their vulnerabilities and ensure compliance, keeping guests and their data safe from breaches. By delivering a security solution for readiness, reassurance, and response, VENZA offers 360-degree visibility for proactive management of risks—so users can focus on guest service and building trust in their brand. Better visibility means better defense. Know the risks, protect the enterprise with VENZA.

More than 225,000 users in 100+ countries look to VENZA for tools, technology, and strategic security support. Founded in 2008 with a decade of service to the hospitality industry, VENZA is a privately held company with regional offices in Atlanta, GA, and The Hague, Netherlands. For more information, visit

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