Budget season is a balancing act. Capital expenditure decisions often compete with property improvement plans, refurbishment cycles, anticipated
Revenue retained: How InterContinental New Orleans compete with delivery apps using IRIS mobile ordering
IRIS, a global leader in digital F&B ordering solutions for hospitality, is delighted to partner with InterContinental New Orleans to reimagine its room service experience
Cendyn honored with three Adrian Awards at HSMAI celebration
Cendyn, a global integrated hotel technology and services company, announced today it was honored with three awards across three categories for travel marketing
Lighthouse launches Revenue Agent, bringing autonomous decision-making to hotel commercial teams
Lighthouse, the AI commercial operating system for the travel and hospitality industry, today introduced Revenue Agent, the first in a new system of commercial
Sojern’s 2026 State of Destination Marketing Report: Measuring economic impact ranks as DMOs’ top priority amid AI disruption
Sojern, the leading digital marketing platform built for hospitality and recently acquired by RateGain, today announced the launch of its “State of Destination Marketing 2026
IRIS partnership with Mandarin Oriental delivers 54% growth in mobile ordering, enhancing the guest experience
IRIS, the global market leader in digital F&B and guest experience solutions for hotels, has announced outstanding year-on-year growth with Mandarin Oriental
What happens when guests leave? 5 post-stay strategies to build loyalty
Many hotels focus on communicating with guests before they arrive on their property, and what happens after they leave is often overlooked.
Travel Outlook unveils major upgrades to Annette™, The Virtual Hotel Agent™, powered by PolyAI
Travel Outlook, the hospitality industry’s premier voice reservations company, today announced major upgrades to Annette™, The Virtual Hotel Agent™, its groundbreaking AI-powered voice assistant designed exclusively for hotels.
Maximizing offer revenue with strategic GDN targeting
We launched a targeted Google Display Network (GDN) campaign for a 5-star luxury hotel in Chicago. The goal was to increase bookings for their breakfast offer
Ins and outs for 2026: What’s in store for mobile ordering & digital guest directories
As we move into 2026, the hospitality landscape continues to evolve at pace. Guest expectations are higher and the role of technology in delivering effortless
