While the potential for emergencies to arise may be outside of your hotel’s control, your ability to respond is not. By placing focus on planning for emergencies, your hotel is likely to be able to recover from them more positively.
When digital doesn’t deliver: the Do’s and Don’ts rule book for hotels
Automation and digital transformation can no longer be viewed as future buzzwords as change is already happening in new and established hotels across the world.
Hotel automation: benefits & tools to improve operations
Here’s an in-depth look at what hotel operations are worth automating in the first place and how to select the tool best suited for your business’s needs.
Get found by your guests – SEO tips for hoteliers
Here are the top priorities for optimising your website from a technical perspective, optimising your website’s content, and optimising your presence in local search.
Market segmentation essential for total revenue management
Here are recommendations to help hotels effectively implement total revenue management using market segmentation strategies to improve their overall performance and maximize their revenue and profitability.
Fixing these hidden labor costs using big data
Big data and integrations with other systems come into play by allowing an individual property or group to obtain objective inferences to then shift towards ‘smart labor management’.
MEGA events – the big cash cow
As a hotelier having suffered immense revenue and profit losses in the past years, paired with current inflation and rising costs, make sure to optimise all the big demand driving events that come to your market – they are indeed a blessing.
Why GMs may have difficulties managing their financial leader
Here are things General Managers can do to ensure they stay on top of their numbers person and not have it be the other way around.
Opportunities for tourism due to post-pandemic travel triggers
New values of travel are opening up important opportunities for hoteliers and DMOs to create innovative and engaging offers based on quality rather than quantity of travel demand.
OTA commissions – can you cut back?
While it’s unrealistic to target an overnight reduction in commissions, here are ways to bring about a steady adjustment of your direct booking to OTA ratio.
