Michael J. Goldrich
Chief Experience Officer
The Hotels Network

About Michael J. Goldrich:

Michael J. Goldrich is the Chief Experience Officer at The Hotels Network where he is responsible for optimizing the hotelier’s experience as they grow their direct channel by using The Hotels Network’s innovative solutions to attract, engage and convert visitors throughout the online booking journey.

After spending nearly two decades in digital marketing and project leadership for multimillion-dollar brands and startups, Michael knows what truly drives website engagement and conversions – and it’s not by leveraging the marketing trend of the month. It’s how well you connect with the potential guests you’re trying to help and communicate your understanding back to them. Michael has transformed marketing organizations by implementing and optimizing e-commerce and digital capabilities for diverse global businesses including Starwood, Accenture, Monster Worldwide, Wyndham, and The Hotels Network.

Contact Details:



New York City




digital marketing

A hotelier’s guide to digital marketing: evolution, innovation, and disruption in 2023

Here's how hoteliers can position themselves to drive revenue, attract more guests, and stay relevant in a rapidly changing landscape.
Hotel annual sales

Are you going to miss the best time to sell hotel rooms in 2023?

Start off the new year on the right foot with this lesser-known hotel marketing strategy.
The Paradox of the Past

The Paradox of the Past: Lessons for Hoteliers

Although it seems to make sense to compare your hotel’s present performance with its past, the conclusions will be misleading and inaccurate. When it comes to analyzing your hotel’s performance,...
digital marketing trends

The top 9 digital marketing trends for hotels in 2022

Whether it is through providing exciting location-based experiences, creating highly personalized and seamless digital experiences, or creating operational efficiencies, this year will be a turning point as hotels continue their...