How do you make tipping fair in your hotel when guests are served by so many employees across so many departments?
Lodging companies tout strength of recovery
Lodging companies reported significantly improved results over the first quarter of 2022, with many profitability metrics outpacing those in 2019.
The next-gen revenue management KPIs hoteliers should be tracking
KPIs are not a new hotel revenue management concept, but as revenue strategies continue to evolve, there are now more KPIs to pick from when charting out revenue management plans.
An employee scorecard to solve labor shortages
A central problem with the hospitality industry’s current labor crisis is that by framing it as a ‘crisis’ we are presuming that the shortage will naturally pass, this is a dangerous mentality.
How to do a Breakeven Analysis using REVPAR
I have recently read more than one article on breakeven analysis and they all miss the mark in my books because they focus on what occupancy is needed. Occupancy is only half of the final recipe.
How the University of the Future will support the talent of tomorrow?
The world of higher education has long seemed as though it dances to its own tune and is a step removed from industry. It must now be time to challenge this and for there to be a stronger vision for what can be developed into the future?
Demonstrating where in-room tablets can improve service
What is one singular action that your hotel can take in Q4 2022 and early 2023 to lay a solid foundation for future revenue growth and evolving guest demands?
Color psychology in design and how it affects your brand perception – Part 2
These guidelines help to analyze the thinking of customers and what they want in a graphic design. This allows you to create better designs that can engage, attract and convert customers quickly.
Color psychology in design and how it affects your brand perception – Part 1
Graphic design thrives on creativity, but also requires a vast knowledge of customer psychology and behaviour.
What does working remotely mean for hospitality in 2022?
In partnership with Digital Travel Summit APAC, eHotelier had the pleasure to speak with key conference speakers, discussing the implications of remote work to the hotel industry globally.
