Hotel cancellations happen. What really matters for those in the hospitality industry is how they are handled when they do.
Resort properties, waterparks and cybersecurity
This discussion with Justin Borkovetz, Director of Operations at Zucchetti North America LLC answers three questions that are of interest to larger and/or luxury resort properties.
The end of daily housekeeping marks the end of traditional hospitality
Even though times are changing, we must nevertheless decide what are the immutable parts of the hotel experience. Review our arguments and prove us wrong about daily housekeeping being one of those parts.
Crafting a unique brand identity through heritage hotel uniforms
By working with heritage brands to create your hotel’s uniforms, you can connect the hotel brand to the story of the heritage brand, helping you both connect better with your ideal customers.
Could revenue management solve hospitality’s labor shortage?
While there are various factors to consider for implementation to be successful, hospitality must think outside the box if it is to tackle the labor shortage.
8 pricing strategies for hotels during the holiday season
Implementing these pricing strategies effectively will position your hotel as a sought-after destination during this festive period while ensuring a profitable season ahead.
Web-based guest apps for enhanced hotel branding and guest loyalty
Let’s explore how modern hoteliers can use digital tools to sustain their competitiveness and provide exceptional experiences to their guests.
All about the all-inclusive model
The AI model has rapidly evolved to include elaborate food and beverage offerings, unique experiences and wellness treatments among others.
Exploring the Hazelton Hotel and how in-room tablets are integral to modern luxury
The trends of decluttered, sophisticated and exceedingly convenient hotel experiences are here for good, and that’s something every hotel brand should look to pursue.
Enhancing the holiday experience: 5 tips for hotels to add to their digital compendiums
The digital compendium becomes a valuable tool for guests to make the most of their holiday stay. Remember to provide helpful information to ensure a memorable and enjoyable holiday season for all.
