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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Guests Can Tell the Difference Between Clean and Clinically Clean

Guest expectations around cleanliness reset permanently after the pandemic, and they haven’t gone back. What used to pass as a thoroughly cleaned room now gets compared, consciously or not, to…
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Your Marketing Calendar Needs a System, Not a Scramble

Marketing in hospitality often ends up reactive: a social post here, a last-minute promotion there, with little connection between them and even less follow-up on whether any of it worked….
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Your Hotel’s Strategy Shouldn’t Live in Your Head

Most hotel leaders can rattle off their property’s strengths and weaknesses in casual conversation. Far fewer have that same information written down, weighed, and organized into something they can actually…
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IoH Renews eHotelier’s Endorsement Through 2028

Your eHotelier Certificate Just Got More Valuable  A few weeks ago, I sat down to read a report from the Institute of Hospitality. Fifty pages, dense with detail, covering every…
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PODCASTS

Apple’s privacy changes are here, are you ready?

Learn how to adjust your marketing strategy in line with Apple’s privacy changes, along with the end of third-party cookies, that will shape the future of email marketing in the…
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How all areas of hotel revenue management are evolving

Exploring the evolution of revenue management due to the impacts of the pandemic. Changes to the operations, the management and the systems.
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WEBINARS

Rebuilding traveler trust and optimising revenue during COVID recovery

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Confronting the COVID-19 challenge

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Bringing order to chaos

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