Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

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Location:

Australia

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ARTICLES

hotel management

Elevating hotel management for the future

This article seeks to delve into the strategies and mindsets that will empower hotel managers to redefine industry standards, cultivate exceptional teams, and achieve unparalleled success.
rostering staff

Rostering as a strategic asset for tomorrow’s hotel management

Rostering staff in tourism and hospitality can be complex, due to the variety of working hours, shifts, award conditions and staff budgets The future belongs to those who recognize the...
compliance

Proactively ensuring regulatory compliance for hotel managers

By prioritising compliance, we uphold guest safety, mitigate risks, protect our hotel's reputation, and contribute to environmental sustainability. Compliance also ensures a fair and inclusive workplace, strengthens our legal and...

Why baselining your leaders’ skill set is critical for business success

In the hospitality industry, a hotel's success often hinges on the strength of its leadership team. This team's ability to effectively manage areas like human resources, finance, revenue management, marketing,...

PODCASTS

Apple’s privacy changes are here, are you ready?

Learn how to adjust your marketing strategy in line with Apple’s privacy changes, along with the end of third-party cookies, that will shape the future of email marketing in the...
Michael McCartan

How all areas of hotel revenue management are evolving

Exploring the evolution of revenue management due to the impacts of the pandemic. Changes to the operations, the management and the systems.

WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

Bringing order to chaos