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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Why Every Hire Needs This Food Safety Course

Food safety training tends to get pointed at the kitchen and stop there. But some of the biggest risks in a hotel happen outside it — a housekeeper handling a...
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The Soft-Sell Method That Actually Grows Your Wine Sales

Wine sales in restaurants can drive a significant share of both revenue and margin, but only if someone actually offers the wine list with confidence. Too often, it sits untouched...
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Stop Guessing : Give Your Team Real Wine Confidence

Ask any server what stops them from recommending a bottle of wine, and you'll hear the same answer: they're not sure they know enough to sound credible. That hesitation is...
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Why Safe Work Systems Create Better Guest Experiences

Safety Is Not a Compliance Exercise. It Is How You Protect Everything. Why strong safety systems are one of the most undervalued drivers of guest experience and operational resilience The...
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PODCASTS

7 travel marketing trends for 2022

Now that restrictions are easing and travel is beginning to return we discuss the opportunities for hotels to rethink their marketing, revenue management and sales.
Listen
Bärbel Pfeiffer

The paradox of hotel marketing

We say we are in the hospitality industry. We say we care about service, but our conversations spin around investing, real estate and interior design.
Listen

WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

Watch
Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

Watch

Bringing order to chaos

Watch
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