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Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

eHotelier

Location:

Australia

LinkedIn:

Connect

Website:

https://ehotelier.com

ARTICLES

Certify your hotel operations expertise with Baseline

In today’s competitive hospitality landscape, operational excellence isn’t a luxury—it’s a necessity. Whether you're an individual professional looking to validate your expertise or a hotel group striving for consistency across...
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Lost and Found: Elevating Guest Trust Through Smart Systems

In hospitality, trust is currency. Guests entrust us not only with their comfort but also with their belongings. And when something goes missing, how we respond can make or break...
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Certify Front Office Excellence with eHotelier Baseline

In hospitality, your front office team is your brand’s first impression—and often its lasting one. Whether you're a hotel group striving for consistency or an individual aiming to elevate your career, the eHotelier Baseline...
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Better Systems, Better Stays: Boosting Guest Experience

In hospitality, the guest experience is everything. It’s what drives repeat business, glowing reviews, and brand loyalty. But behind every seamless stay is a well-oiled machine—processes, systems, and service delivery that work...
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PODCASTS

7 travel marketing trends for 2022

Now that restrictions are easing and travel is beginning to return we discuss the opportunities for hotels to rethink their marketing, revenue management and sales.
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Bärbel Pfeiffer

The paradox of hotel marketing

We say we are in the hospitality industry. We say we care about service, but our conversations spin around investing, real estate and interior design.
Listen

WEBINARS

trust

Rebuilding traveler trust and optimising revenue during COVID recovery

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Confronting the COVID-19 challenge webinar with Cendyn

Confronting the COVID-19 challenge

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Bringing order to chaos

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