In the hospitality industry, a hotel’s success often hinges on the strength of its leadership team. This team’s ability to effectively manage areas like human resources, finance, revenue management, marketing, and operations can make the difference between a thriving business and one that merely exists. Gauging the efficiency through baselining the team can be challenging without a systematic approach.
WTTC opens its Global Summit in Kigali with a strong message of recovery for Travel & Tourism
As the World Travel & Tourism Council’s (WTTC) 23rd Global Summit kicked off in Kigali today, WTTC President & CEO Julia Simpson revealed that the global Travel & Tourism sector is making a robust comeback, bouncing back to the pre-pandemic vigour of 2019.
Katathani Collection grows resort revenue by 15 percent with IDeaS G3 RMS
IDeaS, today announced that Katathani Collection has grown revenues across two of its resort properties by 15 percent with IDeaS G3 Revenue Management System (RMS.) Katathani Collection adopted IDeaS G3 RMS across two properties: Katathani Phuket Beach Resort and The Shore.
Measuring guest loyalty – key metrics CEOs need to pay attention to
Everyone is talking about guest loyalty and how it is key for any accommodation business. But how important it really is? And, is it something only certain areas of a hotel should care about?
VisitBritain kicks off next phase of campaign in France, Germany and GCC countries to boost tourism to Britain
In this phase of the campaigns, the creative content highlights Britain’s ‘wild coastlines,’ promoting seaside spots never more than a few hours away; ‘countryside adventures’, showing Britain’s diverse landscapes; and ‘vibrant cities’, telling the stories of its bustling cities and contemporary culture.
Vicky Jian receives 2023 Rising Star Award Asia Pacific
The International Society of Hospitality Consultants (ISHC), in partnership with the Hotel Investment Conference Asia Pacific (HICAP) awarded Vicky Jian, Project Director at Horwath HTL Singapore, with the Rising Star Award Asia Pacific during the HICAP event on 24 October 2023.
Alohilani Resort Waikiki Beach announces key team member appointments
‘Alohilani Resort Waikiki Beach, a modern oasis located steps from the sand with inspiring design from the Rockwell Group and rich Hawaiian cultural touches, announces the appointment of key team members. Rafael Torres has been appointed as General Manager and Jamie Choi has been named Director of Sales and Marketing.
A comprehensive guide to hotel mobile marketing: Part 2
Mobile marketing is not just a trend but a necessity. To succeed, optimize your web presence, engage guests on social platforms, and safeguard data.
Acclaimed hospitality company opening 3 concepts in Detroit this fall
Nationally-acclaimed hospitality company, Method Co. and Detroit-based real estate developer, Bedrock, announce the first phase of highly anticipated restaurant and bar openings at Book Tower. New food and beverage openings include Le Suprême, a classic French brasserie located at the landmark corner of Washington Boulevard and Grand River Avenue; Kamper’s, an upscale rooftop bar and lounge; and Bar Rotunda, an all-day lobby café and bar, opening early next month.
UNWTO General Assembly endorses growing presence on the ground: Regional offices in Americas and Africa on the way
The commitment of the World Tourism Organization (UNWTO) to moving closer to its Members and being on the ground in every region has been further demonstrated through confirmed plans for two new Regional Offices.
