The spa experience has evolved beyond pampering to include a wide range of healing therapies for the mind, body, and soul, as well as non-invasive treatments for those who wish to make minor adjustments to their physical appearance.
The hospitality industry has always been at the forefront of adapting to changing trends and customer preferences. As we approach 2024, it’s evident that the industry is on the cusp of significant transformation. Here’s how to stay ahead.
Hospitality organisations can navigate potential headwinds through strategies that keep costs under control while maximising the guest experience and revenue. Here are four key trends hoteliers should be aware of to support their businesses going forward.
There’s a great demand for experiences that immerse guests in nature and a heavy emphasis on experiential design, which will continue to define hospitality in 2023.
Guest booking behavior has shifted, and previously well-established travel patterns have been replaced by new, unfamiliar ones. If you manage to monitor, predict and act on these changes, you can be ready to leverage these challenges and make the most of them at your hotel.
Consumers are actively looking for sustainable travel options and information and are willing to pay more to ensure they are limiting their impact. However, the interest in and meaning of sustainable travel can differ from region to region and country to country.
Never miss a trend.