Getting guests through the door once is good… but knowing how to make hotel guests return is where the real value lies.
Guest Communication Playbook: 5 Tactics for Multi-Property Hotel Groups
Managing guest communication for hotel groups is tough. The bigger the brand, the more complicated it can get.
6 tactics for better hotel guest communication
If you’re struggling with your hotel guest communication or want to get better results out of it, you’re in the right place.
Guest satisfaction: 6 tactics to increase it in your property
Imagine a weary traveller stepping into your hotel, their excitement for their stay slowly deflating as they’re met with disappointment.
4 tactics to make your guests come back for a second visit
One of the most important questions to ask yourself as a hotelier is how many of your guests are coming back after their first visit. If the number is low, have you ever wondered why?
