Demand for workers has never been higher, yet universal labor shortages persist, causing problems for hotels, despite the sharp rise in travel.
What does working remotely mean for hospitality in 2022?
In partnership with Digital Travel Summit APAC, eHotelier had the pleasure to speak with key conference speakers, discussing the implications of remote work to the hotel industry globally.
Best practices for effective hotel contact center management
Ever thought about how you could make your hotel contact center work better for you? Here’s a complete guide to effective hotel contact center management.
10 solutions to challenges the hotel industry faces in 2022
With the right approach, tech stack and process streamlining, hotels can drive their success in 2022 and beyond.
The real impact on guests when hotels reduce services
How high labor costs are taking a toll on the hospitality industry.
HSMAI Insight: Ownership group executives talk demand, talent best practices
HSMAI recently gathered insights from leaders at Apple Hospitality REIT, Ashford, BRE Hotels and Resorts, Noble, Pebblebrook Hotel Trust, Summit Hotel Properties, and Abu Dhabi National Hotels during its Ownership Group Commercial Executive Roundtable.
Six tips for keeping labor in a labor shortage
Hotels need to adopt a new operating model where variable labor and administrative costs are kept at a minimum, and staff are given ample opportunity for personal and professional development. It’s a systemic change and not something that can be solved with a patchwork remedy.
3 ways to fix the hospitality labor shortage and welcome back employees
Now is the time to make changes to attract the employees back. We have the opportunity to build the industry back better…together.
Challneging restart for Australian tourism industry
Most notably we have an industry which is critically understaffed for both skilled and unskilled workers and this will mean restrictions on what tourism operators can offer and their ability to scale up to meet demand.
Staff shortage – What solutions and alternatives are at hand?
One thing is clear, with dirty rooms and guests waiting in the lobby, no one in the hotel has time to care about prices and revenue management. Increased salaries may be needed to lure enough staff to get hotels back on their feet.