Podcasts

Emerging Markets: who will recover first?

There are positive signs that demand is increasing. We discuss which markets are likely to recover first and a range of new emerging markets with Anita Manfreda from The Blue Mountains International Hotel Management School.

Anita Manfreda
Insights

Using tech to reopen a profitable spa in 2021

Now is the time to investigate what inefficient and revenue-draining parts of your spa you can do without as you look to welcome guests back. This requires a reframing of the operation as a per-guest-optimized revenue stream instead of simply a volume business.

profitable spa
Podcasts

How COVID-19 has changed customer buying behaviours

Heidi Gempel of HGE International explains how they’ve changed already and why they will continue to change. And we discuss how hoteliers and revenue managers must adapt to meet these new behaviors and expectations.

Heidi Gempel
Insights

Trends and challenges for hospitality property operators in 2021

With pre-pandemic strategies now outdated and guests’ needs continuing to fluctuate with changing travel conditions, creating and maintaining strong connections has never been more crucial. By utilizing your PMS, you can tailor marketing material to complement individuals rather than marketing en masse, refine your offering to reflect shifts in travel purpose and generate tailored up-sell opportunities to boost your revenue. 

trends and challenges
Join over 60,000 industry leaders.

Never miss a trend.

Advertisements
  • 2024 Predictions