Why do we we trust Sat-Nav recommendations implicitly? The answer is data, more importantly, real-time data.
Emerging Markets: who will recover first?
There are positive signs that demand is increasing. We discuss which markets are likely to recover first and a range of new emerging markets with Anita Manfreda from The Blue Mountains International Hotel Management School.
How to come up with creative upsell deals your hotel guests will love
Let’s take a look at how you can come up with more creative deals. You’ll also get a peek at the most creative upsells we’ve seen at Oaky, to give you some extra inspiration.
Getting ready for returning demand with the right revenue strategy
Is your hotel ready for impending recovery? Here are the tools do you need to get ready ASAP.
Boutique Italian hotel signs IDeaS to enhance profitability and efficiency
Casa Angelina uses downtime to implement automated RMS while relying on IDeaS Advisory Services to ensure sustainable success.
Using tech to reopen a profitable spa in 2021
Now is the time to investigate what inefficient and revenue-draining parts of your spa you can do without as you look to welcome guests back. This requires a reframing of the operation as a per-guest-optimized revenue stream instead of simply a volume business.
IDeaS Introduces Optix for G3 RMS
IDeaS Optix delivers high-level understanding and deep analysis into revenue performance across estates, clusters or single properties.
How COVID-19 has changed customer buying behaviours
Heidi Gempel of HGE International explains how they’ve changed already and why they will continue to change. And we discuss how hoteliers and revenue managers must adapt to meet these new behaviors and expectations.
Revenue Management in 2021 – Using Data for Every Decision
Instead of using OTB information, compset and historical data, you now need to cast a much wider net as far as data is concerned.
Trends and challenges for hospitality property operators in 2021
With pre-pandemic strategies now outdated and guests’ needs continuing to fluctuate with changing travel conditions, creating and maintaining strong connections has never been more crucial. By utilizing your PMS, you can tailor marketing material to complement individuals rather than marketing en masse, refine your offering to reflect shifts in travel purpose and generate tailored up-sell opportunities to boost your revenue.