By integrating Revinate’s unique marketing capabilities with NAVIS’ robust reservation sales suite, the combined company will create an unmatched end-to-end guest platform solution to scale profits for the hospitality industry.
Most hotels have rich data on their existing customers, but effective CRM can help hotels recapture the 70%-80% of customers who visit their website and don’t make a booking. We talk to Brise Carpenter, Vice President of Client Success at NAVIS on the untapped potential of CRM and how staff – from reservations to marketing – can best leverage it.
The partnership sees Two Roads Hospitality select NAVIS as their preferred reservation sales and marketing partner.
NAVIS, the number one reservation sales and marketing technology provider for the hospitality industry, this week revealed the first-to-market solution in response to the recent HomeAway changes that have created concern and uncertainty for many vacation rental owners and property managers.
NAVISÊhas announced Narrowcastª Cloud, a ground-up refresh of its flagship reservation-sales platform.
For hoteliers, planning the right resources to satisfy guest demand is a fine art at any time of yearÑespecially when unpredictable events and seasonal demands create dramatic shifts in inquiries and bookings. It is a balancing act aimed at capturing as many sales as possible while avoiding a resource drain and high costs associated with additional staffing.
Kenkel comes to NAVIS with more than two decades of software experience.
Technology may be moving at break-neck speed, but the trusted voice channel is still alive and well. Over half of reservations are still booked via the phone, but it’s all more efficient now that travelers do much of their research online before calling.
Historic Hotels of America members using NAVIS Narrowcast average $1.4 million increase in yearly revenue and 14X ROI
NAVIS is the newest Alliance Partner of Historic Hotels of America and will be a sponsor at Historic Hotels 2016 annual conference.