It is time to focus on ways of developing leadership soft skills to inspire greater engagement, loyalty, productivity and enhance overall business performance.
Albanian Prime Minister welcomes UNWTO Leadership and embraces shared goals
UNWTO Secretary-General Zurab Pololikashvili has met with His Excellency Edi Rama, Prime Minister of Albania, to explore shared priorities for boosting tourism’s role in economic development and social opportunity.
The evolution in leadership as the collection of data becomes stronger and more reliable
Leaders today will need a different mentality to those of the past as it will be more about understanding information, making sound judgements and freeing up talent.
Hyatt Regency Trivandrum strengthens leadership for launch
Hyatt Regency Trivandrum announced the induction of some of the best hospitality professionals in the industry prior to their launch in the capital city of Kerala. The team has been carefully selected on the basis of their previous experiences in various organizations, delivering their customers with only the best service possible.
An employee scorecard to solve labor shortages
A central problem with the hospitality industry’s current labor crisis is that by framing it as a ‘crisis’ we are presuming that the shortage will naturally pass, this is a dangerous mentality.
The Alpha debate: is it about alpha leaders or about behaviours?
Alpha leaders are needed as much today as ever; however, the call is for leaders to focus on their communities and people much more.
The final days of “alpha” cultures
New leadership ideals have already started to make a difference.
Leading with cultural intelligence in a multicultural workplace
Cultivating your cultural intelligence fine-tunes your radar for cross-cultural pitfalls and diversifies your approach to exercising influence, leading to better outcomes for yourself, your team and your company.
Developing leadership skills: how to cultivate people centricity
Developing leadership skills now goes beyond the traditional tenets of managerial training, such as strategy and finance, and are being joined by a host of subskills such as empathy, negotiation and influence. Here’s why and how executive leaders can hone in on people-centricity.
Future retention trends in the hospitality industry
Here are five trends that’ll shape employee retention in the hospitality industry.
