Is the future of hospitality to have robots instead of people welcoming guests? Maybe, maybe not. But the truth is that as the times move, the demands of modern travellers continue to increase as well, and hotels start to recognize the growing need to streamline processes to maximise efficiency.
BPN Maestro: Empowering Hotels for Operational Excellence
BPN Maestro, the cutting-edge Hotel Operations Toolkit, is delighted to announce expanded partnerships with top-tier hospitality companies specializing in digital operations, training solutions, and guest experience enhancements. Through seamless integration with these esteemed partners, BPN Maestro empowers hotels to elevate their operational efficiency and guest satisfaction through comprehensive reporting and analytics.
10 Creative Ways Hotels Can Boost Revenue Through Upselling
In the competitive landscape of the hospitality industry, hoteliers are constantly exploring innovative ways to increase revenue and enhance the guest experience. Upselling presents a lucrative opportunity for hotels to maximize their profits while providing added value to guests. By implementing creative upselling strategies, hotels can drive additional revenue streams and foster guest loyalty. Here are ten creative ways hotels can engage in upselling:
Breaking Barriers: Hotels Are Reclaiming Power in Website Management
A company’s website serves as a powerful conduit for customer engagement, brand representation, and revenue generation. Nowhere is this more evident than in the hospitality industry, where a hotel website frequently marks the first point of contact with potential guests. Amidst discussions on digital marketing and website management, a pivotal question emerges: where should the control over website content and functionality reside – with its creators or with the businesses they represent, such as hotels striving to enhance their online presence with superior content and features?
Hotels embrace ancillary revenue in 2023, reports Mews
Revenue per available guest increased by almost 10% in the UK, according to the Mews data dive for 2023.
FCS Solutions’ U.S. expansion driven by increasing demand for their intuitive cloud-based solution from hotels
Strategic team additions across the US, and innovative FCS1 platform position the company at the forefront of hospitality technology in America.
Is hospitality education in crisis? Perspectives from a recent webinar
A recent webinar hosted by EUHOFA International brought together hospitality educators from around the world to discuss whether hospitality education is in decline and potential solutions
Infor and Sertifi partner to make card authorizations faster, more secure for hotels
Sertifi, developers of a complete agreements platform used by over 17,500 hospitality, event, and travel companies, and Infor, developers of integrated and scalable hospitality solutions, today announced their integrated credit card authorization offering. This is the second joint offering between Sertifi and Infor, who previously integrated with Sertifi’s e-signature solution, giving hoteliers a way to capture event e-signatures and payments from Infor Sales & Catering.
Spring Cleaning: Why Hotels Are Investing in New PMS Systems in 2023
Operators raise technology budgets to capitalize on new innovations and better service
Hotels on hiring spree with better wages, benefits, flexibility
As nearly 80% of hotels experience staffing shortages, hoteliers are offering potential hires a host of incentives to fill vacancies, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA).
